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Can I have more than one BetMGM online gaming account?
Can I opt-out at will?
Can I cancel my limit-change request, once submitted?
I want to decrease the amount I can spend. Will it apply instantly?
What is the definition of a “month?”
What is the definition of a “week?”
What is the definition of a “day” – 24 hours from the time I opt-in or a calendar day?
How frequently can I change my spending limit?
How do I know how much time I’ve spent playing today?
How often must I log in to keep my account open?
I want to increase my spending limit value. Will it apply instantly?
When calculating this limit, do you look at net spend or absolute spend?
I want to opt-in to spending limits. Will it apply instantly?
I want to opt-out of spending limits. Will it apply instantly?
I want to set or reduce a session time limit. Will it apply instantly?
I want to remove or increase a session time limit. Will it apply instantly?
When is the restricted balance created in my real money account?
What is the total account balance?
How to close your account
Why am I unable to close my account?
What is my real money account?
What are spending limits?
What is the total in play?
What features does my account have?
What are session time limits?
I have reached my session time limit for the day. What does this mean?

Why am I unable to close my account?

Please ensure the following action is completed before you submit a request to close your account: cash out any amount greater than $1 from your account.